FAQ

Frequently asked questions

WHEN WILL MY ORDER BE SHIPPED?


Orders are packed and shipped Tuesday-Friday only. Most orders are processed and shipped within 3-5 business days, during periods of high demand such as sales and new collection releases please allow up to 3-10 business days for your package to be processed and shipped. Orders placed on the weekend and holidays are processed on the next business day.




DO YOU PROVIDE INTERNATIONAL DELIVERY?


We do not offer International Shipping at this time.




EXCHANGES/REFUNDS


You have 5 days after you receive your item (s) to be eligible for exchange only. All accessories ,art, sale and holiday items are FINAL SALE. To complete your exchange, we require a receipt, packing slip or proof of purchase.You are allowed one credit. Once issued a credit one time, that item is now final sale.Your credit will be issued in a coupon code, that will be available to you for 30 days via email. * unworn, unwashed, unaltered, No perfume or other scents, No human or animal hair, and No other signs of being worn. * All items bought with a discount code are Final Sale. * Can I return my order for a refund? No.there are no refunds. Only store credit.




HOW DO I TRACK MY ORDER?


You will receive an email with your tracking number the same day your order ships (within 3-5 business days of order date). You can visit the carrier's website and enter the tracking number. Most carriers also offer the option to sign up for email or text notifications.




WHAT ARE YOUR DELIVERY OPTIONS?


Most orders are shipped via USPS Priority Mail.




DO YOU SELL OR TRADE ANY OF MY INFORMATION?


Absolutely Not. We do not sell, trade, or share any of your information with anyone under any circumstances.




WHERE DOES MY PRODUCT SHIP FROM?


Atlanta, GA




GARMENT CARE


Garments should be laundered without bleaching agents, wash in delicate cycle inside out. Air dry only.( DO NOT PUT IN DRYER ) or Dry Cleaned. A lot of our garments sold on the site are created by hand. ( Handle with care ) Thank You!




SIZING CHART






© 2019 Bellali Boutique